FAQ & About international transport

• What is the difference between international courier service, air transport and sea transport?
  International courier:
  It is the most expensive method of transportation. However, it is also the most efficient and fastest. It is an excellent way of shipping for documents or packages less than 100KG. The time of arrival of your merchandise is 3 to 7 business days.
  
  Courier services are provided by companies such as FEDEX, DHL and UPS. By using the courier service, you don't have to worry much about your orders, since they are in charge of customs services and deliver your goods to your home address.
  
  Note: None of DHL, FEDEX, UPS company can guarantee that there will be no problem with customs clearance. If the customs office of destination requests additional documents, DHL, FEDEX AND UPS will contact the recipient immediately.
  
  Air Transport:
  Air transport is cheaper than courier and also reaches the final destination very quickly. On average, it takes between two and ten business days for your order to arrive. However, air companies require that the minimum weight is 45 KG.
  
  Unlike the courier service, the cargo will only arrive at the destination airport, in addition, customs clearance will be your responsibility. You can do it on your own or hire an agent to do the nationalization process for you.
  
  This agent charges a fee to perform the service. The rate is estimated to be USD150 or 0.5% of the value of the merchandise, depending on the agent you will hire.
  
  Marine transport
  It is the cheapest transport to bring your products from China. In this mode, your orders are placed in containers and shipped to the port closest to where you are.
  
  Its negative point is the delay. Your orders can take between 30 days to 60 days to reach the final destination, depending on the address. Furthermore, they require that the minimum volume is 1 cubic meter.
  
• How many cubic meters does a container has and how much weight is allowed to load?

  -20GP, 28CBM, 26TONS

  -40GP, 58CBM, 26TONS

  -40HC, 68CBM, 26TONS

  We recommend loading less than 23 tons of merchandise in a container.

  
  

• What information do I need to provide to get a freight quote?

  A. Description of merchandise

  B. Weight and volume of cargo

  C. Incoterm of the order FOB or EXW ?

  D. Port of origin and port of destination

  E. Estimated delivery date

• What is the difference between the terms of EXW, FOB, CIF, CNF ?
  EXW - Ex Works. The factory delivers the merchandise in its own factory or to the warehouse indicated by the buyer. But you are responsible for the export customs declaration, international transport, port costs of origin, the insurance policy and other costs associated with the delivery of the merchandise to your hands.
  
  FOB - Free on board. The seller assumes all the cost of delivering the merchandise to the port or airport closest to its factory. But YOU, as the buyer, are responsible for international shipping from there, the purchase of insurance policy and all other fees associated with delivering the merchandise to your hands.
  
  CIF - Cost, insurance and freight. The price includes the export customs declaration, international freight and insurance to deliver the merchandise to the closest port or airport to you. But only to the port / airport: from that moment, you take the shipment to your warehouse.
  
  CNF - Cost and freight. Similar to CIF, but the insurance policy is not included.
  

  
  
• Why do I have to offer the estimated date of delivery of merchandise so that I can get the shipping freight?

  Because the freight changes quickly. A quote you receive this week may not apply to next week. 

• Does the freight include destination taxes and customs declaration?

  Import taxes are the buyer's responsibility.

  
  

  • When sent by Courier, the courier agent in destination provides the customs declaration service.
  • If it is by air, by sea, the buyer must go to collect the merchandise and make the customs declaration with hiscustoms agent.

  
  

• Who is in charge of hiring the international freight?

  It varies according to INCOTERM, under which theorderhas been negotiated.

  If it is an incoterm FOB, EXW, the importer is in charge of contracting the international freight.

  If it is incoterm CIF, CNF, the seller is in charge of contracting the international freight.

  It is advisable to buy on FOB.

• How to calculate the charge weight when sending by courier or by plane?

  If you are going to send a big but light shipment, where the volumetric weight exceeds the physical (balance) weight, the cost of the shipment is calculated according to the space it occupies on the plane. It is a standard IATA method.

  

  Volumetric weight by courier: length (cm) x width (cm) x height (cm) / 5000

  Volumetric weight by plane: largo(cm) x ancho(cm) x alto(cm) / 6000

• If you offer the storage service in China?
  Yes, we offer free storage for a frew days. For more days, we charge according to the cubic meter and storage days.
• Do you have the minimum shipping weight?

  Sea freight: more than 1 cubic meter

  Air cargo: more than 100KG

  International Courier DHL FEDEX UPS TNT EMS:More than 21KG

  Contact us and we will assist you in less than 24 hours.